Frequently Asked Questions

Please read our FAQ before sending us a message.

I placed an order but I have not received an email confirmation

Please allow up to 30 minutes for the email to arrive also check your junk or spam to make sure, if it is still not there, please send us an email using the contact us page  and we will verify your order.

What do you ship to? How long does it take you to process an order before it is dispatched?

We ship worldwide, our orders are processed same day if purchased before 10AM or next day if purchased after 10AM

How do you price your postage?

UK delivery is free, international delivery is charged at a flat rate depending on your zone. This is applied at checkout

How often do you restock sold out items?

If the fabric is still available, we usually restock within 1 month. Please let us know which item you would like restocked by sending us the product number and we will see what we can do.

What payment methods do you accept?

We accept all major debit and credit cards and we also accept Paypal

Do you offer refunds?

Yes we do, provided its is within 30 days of purchase and the item is still in perfect condition - Buyer pays postage unless the issue is our fault.

When should I expect to receive my order?

UK delivery takes 3-5 working days, international deliveries takes  5 - 10 working days.

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